The Effects of the Quality of Employees' Interaction with their Research Paper

The Effects of the Quality of Employees' Interaction with their Managers on the Quality of their Work - Research Paper Example The interview session was based on quality of interaction of employees with their manager and quality of performance. The interviewees of the study are employees of †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦... †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ From that, samples of 12 people were identified with the help of non-probability sampling technique known as purposive sampling. Among the interviewees, 6 employees had good quality of interaction and other 6 employee has poor quality of interaction. It was found that in general, the quality of interaction and the quality of work are directly proportional. But to make a concrete conclusion, further research is required. TABLE OF CONTENTS CHAPTER I: INTRODUCTION 4 Statement of the problem Purpose Hypothesis Importance of study De finitions of terms Delimitations CHAPTER II: REVIEW OF THE LITERATURE 7 CHAPTER III: THEORETICAL FRAMEWORK 10 Upward communication and downward communication Theory X and Theory Y Leader Member exchange theory Social exchange theory Scientific Management CHAPTER IV: METHODOLOGY 13 Research design: Measurement of variables (Instrumentation): Sampling: Research Methods: Plan of Analysis: CHAPTER V: DATA ANALYSIS 16 Sample characteristics: Analysis results: CHAPTER VI: CONCLUSIONS 22 Introduction: Summary of findings Interpretation of findings & integration: Recommendations: ENDNOTE†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.25 APPENDIX 26 WORK CITED 27 CHAPTER I Introduction This project examines the impact of the quality of employees’ interactions with their respective managers and how it changes the quality of their work by identifying characteristics o f quality of delivery. The objective is also to find out whether the quality relationship between employees and managers improve the quality of the work. How far does it make any difference in performance?  This paper takes into account research based on employees’ reaction to the level of interaction with the management and how does that interaction influence the quality of an employees’ performance by and large. Instead of quantitative research, qualitative research is opted to draw the conclusion. The manager-employee communication has a critical impact on performance. That is why companies often neglect to emphasize or provide training to help managers build this important connection? According to exit-interview, research tells that the primary reason people leave their jobs in their organization is their managers. It is said that human resource is the biggest asset and biggest liability of an organization. To make use of an organization’s human resource p ool, it is extremely important to maintain quality interaction among all the office members. End of the day, manager and employees work together as a team. If the performance is good, then not only they are benefited individually, but the office also gets advantages. So it is an extremely important issue as a research topic. Statement of the Problem The research is going to address the problem whether the quality relationship between employees and managers improve the quality of the work. With the help of testing of hypothesis, the research is trying to compare how both high and low quality interacti